Frequently asked
questions.

Trulens provides a unified stack of APIs covering KYC (Aadhaar OTP, Offline XML, PAN verification, DL, Passport check, face match), KYB (MCA registry query, GSTIN checks, director profiles), Credit Bureau (Experian, CRIF, CIBIL reports), Video KYC (V-CIP platform), and Document Parsing (TruParser).

Yes, all our identity verification products, Video KYC (V-CIP) layouts, and CKYC Registry connectors are built fully aligned with RBI's KYC Master Directions, SEBI brokerage mandates, and IRDAI rules to ensure zero regulatory gaps.

We are ISO 27001 certified and SOC 2 Type II compliant. Trulens maintains a strict zero-data-retention policy for personally identifiable information (PII) on our verification pipes. Once processed and sent to your database, credentials are permanently deleted from our servers.

You can utilize our interactive AI Playground sandbox. It requires no setup or keys. Simply navigate to the AI Playground solution page to run mock API calls and inspect sample payloads.