Privacy Policy

Introduction

Your privacy is important to us, and we take it seriously. Therefore, Shubhlakshmi Technology Private Limited has created the following Privacy Policy to inform you about the information we collect when you visit our website, why we collect it, and how it is used.

This Privacy Policy explains the data collection and usage practices of our website, www.trulens.in ("Site"). It does not apply to any other online or offline sites, products, or services of Shubhlakshmi Technology Private Limited.

This Privacy Policy is governed by our Terms & Conditions. By using this Site, you consent to the data practices described in this statement.

We may periodically update this Privacy Policy, and the revised version will be made available on this page. It is your responsibility to review this Privacy Policy regularly and remain informed about any changes. We encourage you to visit this page frequently.

User Data Collection, Use, and Retention

The sections below describe what user data is collected by the Site, why it is collected, the retention policies related to such data, and how the data is used. User data does not include content submitted by the user to the Site.

Personally Identifiable Information Provided by the User

Personally Identifiable Information ("PII") provided by the user during signup on the Site, or subsequently thereafter, including but not limited to email address, full name, mobile number, physical address, and Aadhaar ID number, may be collected by the Company.

Automatic Collection of Data

The Company also automatically receives and records information from your browser in our server logs, including but not limited to your IP address, cookie information, and the pages you request.

You may choose not to provide certain information; however, this may limit your ability to use some features of the Site.

Cookies

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve the functionality of our Site and make it easier to use.

Cookies help us recognise users and avoid repeated requests for the same information. Cookies from our Site cannot be read by other websites. Most browsers automatically accept cookies unless you modify your browser settings to refuse them.

Use of Information

The Company uses your PII to contact you regarding various service-related activities and information associated with the Site. Automatically collected data is used to improve your experience while using the Services. This data may also be used for analytics and performance improvement purposes.

Children

This Site is not intended for or directed toward persons under the age of 15. Any person providing information to the Company through the account login page, signup page, or any other part of the Site represents that they are at least 15 years old.

Data Sharing or Disclosure

Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We may share your Personal Information only with your consent, with our customers in connection with services you have chosen to use through Trulens, or with business partners and affiliates as described below.

Agents

We may employ other companies and individuals to perform functions on our behalf and may need to share your information with them in order to provide products or services to you. Unless otherwise stated, the Company's agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. By using our services, you consent to such sharing of Personal Information for the above purposes.

Business Partners and Customers

In some cases, we may enter into partnerships with other businesses where we share your Personal Information solely to enable integration between the partner's technology and the Company's technology, and to provide bundled services. Unless you are notified otherwise, all business partners are required to handle your information in a manner consistent with this Privacy Policy. However, the Company is not responsible for monitoring or enforcing the privacy practices of each partner and/or customer.

Business Transfers

In certain situations, the Company may buy or sell assets. In such transactions, user/customer information may be one of the transferred business assets. Additionally, if the Company or substantially all of its assets are acquired by a third party, user/customer information may also be transferred. You acknowledge that such transfers may occur and that any acquirer may continue to use your Personal Information as described in this Privacy Policy.

Protection of the Company and Others

We may disclose Personal Information when we believe in good faith that such disclosure is necessary to comply with applicable laws or regulations; enforce our Terms of Use and other agreements; or protect the rights, property, or safety of the Company, our employees, our customers, or others.

Compliance with Law Enforcement and Judicial Authorities

We may disclose Personal Information in response to requests, summons, or legal processes issued by law enforcement authorities, courts of law, or quasi-judicial bodies.

International Transfers

Personal Information collected through this Site may be stored and processed in India or any other country where the Company, its affiliates, subsidiaries, or service providers maintain facilities. By using this Site, you consent to such transfer of information outside your country.

Data Retention

All user data collected by the Company through the Site is retained indefinitely unless otherwise specified in a particular application flow or contractual agreement. This retention is necessary to maintain an audit trail of content submitted by users on the Site.

By using the Site and Services, the user consents to this retention policy.

Your Consent to this Privacy Policy

By using this Site, you agree to this Privacy Policy. This Privacy Policy constitutes the entire and exclusive policy governing your use of the Site and supersedes any earlier versions.

Our Terms and Conditions shall prevail over any conflicting provisions of this Privacy Policy.

We may revise this Privacy Policy from time to time by posting an updated version on this Site, and it is your responsibility to review it periodically.

Legal Disclaimer

This Site operates on an "AS IS" and "AS AVAILABLE" basis without warranties or liability of any kind.

We are not responsible for events beyond our direct control. This Privacy Policy shall be governed by the laws of India, excluding conflict of law principles.

Opting Out

If you wish to cancel your subscription and/or unsubscribe from our mailing list, please email us at info@trulens.in and we will assist you.

Contacting the Company

If you believe that the Company has not adhered to this Privacy Policy, please contact us at info@trulens.in. We will use commercially reasonable efforts to address and resolve the issue.

You may also reach us by mail at: